3vip FAQ — all your questions answered, right here

No. Under 3vip's policy, each person may only hold one account. Any attempt to create a second account using the same mobile number, email, or ID may result in all associated accounts being suspended.

Login page Click the "Forgot Password?" option. Enter your registered mobile number or email. After OTP verification, set a new password. If you still have trouble, contact us via live chat.

3vip is for adults aged 18+ only. You don't need to submit an ID to register, but identity verification may be required for withdrawals or large transactions. Keep your national ID or passport handy.

After logging in, you can update your profile information, password, and security settings from "Account Settings". Changing your mobile number may require assistance from the support team.

After logging in On the deposit page Go. Select your preferred payment method (Mobile Banking, Bank Transfer, etc.), enter the amount, and follow the instructions. Your balance is updated instantly after a successful payment.

Minimum and maximum amounts may vary depending on the payment method. Generally, deposits start from as low as 100 BDT. For more details On the deposit page or contact support to find out.

Your balance is usually updated within 5–15 minutes after a successful payment. If it hasn't appeared after that, take a screenshot of the payment and contact our support team via Live Chat. Having your transaction ID ready will help resolve the issue faster.

3vip does not charge any fees on deposits. However, your payment provider may apply their own charges. Check with your payment provider for their fee details before making a payment.

Withdrawal requests are typically processed within 5 to 30 minutes. During peak times or for larger amounts, it may take up to 24 hours. Processing time also depends on the payment method used.

Identity verification may be required for your first withdrawal or for amounts above a certain limit. You may need to submit a copy of your national ID or passport. This is in place to keep your funds secure.

If your withdrawal is pending, the reason will be noted in your transaction history. Common causes include unmet bonus wagering requirements or pending identity verification. Contact support for detailed assistance.

The minimum withdrawal amount may vary by payment method. For accurate details, On the withdrawal page or ask our support team.

Register Complete the process and make your first deposit. A 100% welcome bonus is automatically credited on your first deposit. A specific wagering requirement must be met to use the bonus — for details Terms & Conditions to find out.

Wagering means you must place a specified amount in bets before you can withdraw a bonus. For example, a 30x wagering requirement on a 100 BDT bonus means you need to place 3,000 BDT in bets. You can track your wagering progress in the account dashboard.

Your daily bonus is credited automatically each time you log in. The longer your consecutive login streak, the higher the bonus. Missing a single day resets your streak.

Share your referral link or code with a friend. When they register and make their first deposit using it, both of you will receive a referral bonus. Check your account for the bonus amount and terms.

3vip features Sports Betting, Slot Games, Fish Games, Live Casino, and much more. With 500+ games in total, new titles are added regularly.

Yes. All games on 3vip use internationally certified RNG (Random Number Generator) technology, ensuring completely random and fair results. This is regularly verified through third-party audits.

3vip offers betting on cricket, football, badminton, tennis, basketball, and many more popular sports. Live in-match betting is also available. For more details, Sports page to find out.

Yes. 3vip uses SSL encryption to keep all data secure. Your personal information is never shared with third parties. For more details Privacy Policy Read.

Change your password immediately and notify the support team. They will temporarily lock your account and investigate. Never share your password with anyone, and always keep 2FA enabled.

No, never. No representative of 3vip will ever ask for your password, OTP, or payment PIN — by phone, email, or chat. If anyone does, it's a scam. Report it to support immediately.

On the download page to download the Android or iOS app for free. Always download directly from the 3vip website — do not use third-party sources.

Yes. The 3vip app offers everything available on the website — and even includes extras like push notifications, biometric login, and faster loading times. The app experience is generally smoother overall.

No separate sign-up is needed. Register you will be automatically enrolled in the VIP program. Points accumulate as you play, and you'll advance to higher levels over time. For more details, VIP page to find out.

Higher VIP levels unlock bigger bonuses, faster withdrawals, a dedicated account manager, exclusive promotions, and access to special events. VIP members always receive priority support.

For more details on VIP point expiry, VIP page or ask our support team. In general, points rarely expire as long as you stay regularly active.